YH · AI Automation Agency
We engineer intelligent systems that eliminate manual work, respond to customers, and make decisions. Your team stays focused on what only humans can do.
We plug into the tools you already run
The Problem
Manual work is quietly taxing your margins.
Your team spends the majority of its week on tasks a machine could handle: data entry, follow-ups, report generation, status updates. That is payroll spent on busywork, not growth.
Leads arrive at 2 AM, on weekends, and public holidays. Without an always-on system, every missed message is a missed conversion. Response time is a competitive weapon you are not using.
Your best processes live in one person's head. When they are busy, on leave, or gone, everything stalls. A knowledge system that thinks and retrieves changes that permanently.
Every engagement starts with understanding your bottleneck. We engineer a custom system from one of three domains. Or combine all three into a unified automation layer for your business.
We map your manual processes, inventory checks, invoice generation, order fulfilment, stock alerts, approvals, and replace them with intelligent workflows that trigger, execute, and report without human intervention. Integrated with your existing tools: ERP, CRM, accounting software, POS systems. This extends to content and marketing operations: drafting on-brand copy, scheduling social posts, sending campaign emails, and compiling performance reports on a set cadence.
We deploy AI agents that speak to your customers via website chat, WhatsApp, or voice. They qualify leads, book appointments, answer complex questions, and escalate to humans only when needed. These are not scripted bots. They reason, adapt, and remember context across an entire conversation.
Using Retrieval-Augmented Generation (RAG), we build AI systems trained on your own documents, past proposals, compliance requirements, and internal policies. Ask it any question and it retrieves the right answer from your data. Not from the internet.
These examples show the kinds of systems we engineer. Every project is scoped from scratch to match your exact workflow. No two builds are the same.
Workflow Automation
Manual invoice generation across multiple outlets can require several staff hours daily. An AI-triggered invoicing system integrated with the POS generates, formats, and dispatches invoices automatically at order close, with zero manual input.
Conversational AI
Inbound enquiries that go unanswered kill intent. A WhatsApp AI agent can qualify buyers, book viewings, and notify agents with a full conversation summary. The human only steps in when a buyer is ready.
Intelligent Inventory Restocking for a Retail Chain
An AI inventory monitor tracks velocity, predicts depletion, and auto-raises purchase orders with suppliers before a shelf goes empty.
AI Voice Booking Agent for a Dental Group
An AI voice agent handles inbound booking calls around the clock: understanding treatment types, checking calendar availability, confirming by SMS.
AI Project Estimator for a Construction Firm
A RAG system trained on years of past proposals produces a structured cost estimate in minutes. Senior estimators spend days on this manually.
Local Compliance Auditor for a Professional Services Firm
An AI auditor trained on current policy frameworks flags non-compliance instantly across every document in your archive.
Automated Onboarding Pipeline for an HR Team
New hire documentation, system provisioning, and day-one communication flows triggered automatically from a single form submission.
24/7 Customer Support Agent for a SaaS Product
An AI agent handles tier-1 support tickets, resolves common issues, and escalates to humans with full context when needed.
Content & Social Engine for a Marketing Team
An AI system drafts on-brand posts, schedules them across channels, and compiles weekly performance reports, turning a multi-day content cycle into a hands-off pipeline.
Connect your WhatsApp Business number and we run it for you. Messages land in one shared inbox where AI handles the routine replies instantly and your team steps in the moment it matters. Faster answers, no missed enquiries, no one glued to their phone.
Your whole team works the same WhatsApp conversations from one screen, with full history and context on every customer.
An assistant trained on your business answers common questions, qualifies leads, and books appointments around the clock.
Your staff take over any chat instantly. The AI pauses, and the customer never notices the handover.
Send approved updates like booking confirmations and appointment reminders, the right way and within WhatsApp policy.
We host, run, and maintain the whole system. You connect a number and start replying. Best when you want the result without touching the tech.
We design a bespoke WhatsApp automation around your exact workflow, wired into your CRM, bookings, or POS. Best when your process is one of a kind.
Live Demo
The assistant replies in Chinese and then English within the same hotel booking conversation, automatically sending a matching voice note in the customer's own language.
The AI picks up a real WhatsApp voice call and holds a full, natural conversation with no human needed for routine enquiries.
Every booking confirmed over WhatsApp is written straight to the CRM and triggers an invoice. It also connects to your ERP to pull live inventory data, so replies are always accurate with no manual data entry required.
Optional Interface Layer
By default, your automation runs quietly in the background. When you need to see it, control it, or hand it to your team, we can build a user-facing layer on top: dashboards, apps, or embedded widgets, designed around how you work.
Live views of automation activity, logs, override controls, and reporting panels, accessible from any browser.
Flutter-based Android and iOS apps for teams that manage operations on the go. Approval flows, alerts, and escalations in their pocket.
Chat interfaces, AI forms, and knowledge panels integrated directly into your existing website or internal tools. No full rebuild required.
Web or app development can be scoped together with any automation. You get one cohesive system, not stitched-together parts.
We review your intake form, ask clarifying questions over WhatsApp or email, and map the exact process to automate. No calls, no generic proposals.
We architect the system: workflows, data flows, integrations, AI model selection, and the interface layer. You approve the scope and quote before we build.
We build, test, and iterate. Regular updates sent asynchronously. Starter projects typically deliver in 2–4 weeks. Enterprise timelines are scoped per project.
You receive documentation, access credentials, and a walkthrough. Optional retainer from $250/mo covers ongoing tuning, model updates, and priority support.
Straight answers. No sales speak. If something is not covered here, ask us directly via the form on this page.
The ranges below are starting points. The final quote is scoped after a short discovery conversation where we understand your exact workflow.
| Tier | Range | What triggers this tier |
|---|---|---|
| Starter | $700–$1,500 |
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| Standard | $1,500–$5,000 |
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| Professional | $5,000–$15,000 |
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| Enterprise | $15,000–$50,000+ |
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| Retainer | $250–$900/mo |
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Starter and Standard projects typically deliver in 2–4 weeks. Professional projects run 4–8 weeks. Enterprise timelines are scoped per project. If you have a hard deadline, tell us upfront, and we factor urgency into the quote.
Fill out the form on this page. We will review your answers and reply with an initial scope and estimate within 24 hours. No calls, no generic proposals. We start from your specific problem.
If your automation includes WhatsApp AI, you will also need to provide supporting business documents for Meta's verification process. This is a requirement by Meta to activate a WhatsApp Business Account under their platform and is a one-time step we guide you through.
Before we propose anything, we do a workflow audit: a structured look at how your team actually works today, where the friction is, and what a solution needs to do. That shapes the proposal, so nothing we build is a guess.
On platforms: we deliberately try not to introduce tools you do not already use. If you are running on a particular CRM, messaging app, or operations platform, we build around what you have. Adding a new system means a new learning curve for your team, and we avoid that wherever we can.
Once the system is live, we do not hand you a manual and disappear. We train and walk your team through everything within the first week, staying close until everyone is confident using it.
It depends on what each use case needs. We match the model to the job, weighing reasoning quality, context length, speed, and cost. The model choice is part of the system design discussion, not a fixed constraint. If you already have your own API key for any AI model, we also support a Bring Your Own Key (BYOK) setup, where your key is used, your billing stays with your own account, and your data never passes through ours.
Yes. Integration is the core of the work. We connect with CRM, ERP, accounting software, POS systems, WhatsApp Business, email platforms, and custom internal tools via n8n, Make, Zapier, or direct API. Tell us what you are running and we assess the integration path in discovery.
We offer retainer agreements covering monthly health checks, minor adjustments, prompt tuning, and priority support. AI models update, APIs change, and businesses evolve. A retainer keeps the system sharp without requiring you to re-scope each time.
All systems are built with security as a default, not an afterthought. Data access is scoped to what the automation needs. For RAG systems, your documents stay in your environment. For enterprise clients with compliance requirements, we discuss architecture and data residency upfront. You can also refer to our Privacy Policy for full detail on how we handle data.
On WhatsApp account health: hitting your daily messaging limit pauses further sends, but that is not the same as getting banned. What actually puts an account at risk is the quality rating. If too many recipients block you, report you, or simply ignore your messages, Meta lowers your rating and your limit, and a sustained pattern of complaints is what leads to a suspension. We manage this by ramping volume gradually and segmenting who receives what, rather than sending one blast to the entire list.
On official limits: every new WhatsApp Business Account starts at 250 messages to unique customers per day. Completing Meta's verification process (or meeting their quality-based scaling criteria) raises that to 2,000, and Meta automatically scales it further from there as long as the quality rating stays healthy and a consistent portion of the current limit is being used. These limits only apply to messages that start a new conversation; replies within a 24-hour window that the customer opened do not count against them. Meta has been adjusting how quickly accounts climb these tiers throughout 2026, so we check the live limit in WhatsApp Manager before planning any campaign rather than working from a fixed number.
No sales pitch. No templates. We start by understanding your exact problem, then engineer the system that solves it.