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Privacy Policy

Last updated: June 19, 2026

YH AI Automation Agency ("YH AAA", "we", "us", or "our"), operated by YHDev Studio, respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website at aaa.yhdev.site or contact us about our AI automation services.

1. Who We Are

YH AI Automation Agency is a specialist AI automation consultancy that designs and builds custom workflow automation systems, conversational AI agents, and RAG (Retrieval-Augmented Generation) knowledge bases for businesses worldwide. We operate under the YHDev Studio umbrella.

Contact: [email protected]

2. Information We Collect

We collect only the information you voluntarily provide to us when you:

  • Submit an inquiry or project brief through our contact form (name, email address, company/organisation name, project description).
  • Email or message us directly regarding a potential engagement.

We also collect non-personal, aggregated data automatically through Google Analytics 4 (GA4) when you browse our website, including pages visited, session duration, device type, and general geographic region. This data never identifies you individually.

3. How We Use Your Information

  • To respond to your inquiry and discuss how we can assist with your automation needs.
  • To send follow-up communications related to a potential or active project engagement.
  • To improve our website and service offering based on aggregated analytics.
  • To comply with any applicable legal obligations.

We do not use your information for unsolicited marketing beyond the scope of your initial inquiry. You may opt out at any time by replying to any of our emails.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

  • Legitimate interests — to respond to your business inquiry and maintain our professional relationship.
  • Consent — for analytics cookies, where you have consented via our cookie banner.
  • Legal obligation — where applicable under law.

5. Cookies and Analytics

Our website uses Google Analytics 4 (GA4) with IP anonymisation enabled. GA4 sets cookies to measure site traffic and usage patterns. If you are visiting from a country with strict privacy regulations (e.g., EU/EEA, UK, US, Canada, Australia), you will be presented with a consent banner to manage your analytics preferences.

We use no advertising or retargeting cookies by default. Ad storage is denied unless you explicitly consent to marketing cookies.

You can withdraw or adjust your consent at any time by clearing your browser's local storage or using your browser's cookie management settings.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share limited data only with:

  • Google Analytics — for anonymised website usage analytics.
  • Email service providers — solely to facilitate our communication with you.
  • Legal authorities — only when required by law.

All third-party providers used are GDPR-compliant and operate under data processing agreements where applicable.

7. Data Retention

We retain inquiry and project correspondence for up to 3 years after the last interaction, or as required by applicable law. Analytics data is retained for 14 months in GA4 in accordance with Google's standard settings. You may request earlier deletion at any time.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you.
  • Correction — request that we correct inaccurate information.
  • Deletion — request that we erase your personal data.
  • Objection — object to our processing of your data.
  • Portability — receive your data in a machine-readable format.
  • Withdrawal of consent — withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our website is served over HTTPS (TLS encryption). Form submissions are transmitted securely and stored on protected servers. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

10. International Transfers

YHDev Studio is based in Malaysia. If you are located in the EU/EEA or UK, please be aware that your information may be transferred to and processed in countries outside your jurisdiction. Where such transfers occur, we take steps to ensure adequate protections are in place (e.g., using GDPR-compliant service providers with Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

YH AI Automation Agency / YHDev Studio
Email: [email protected]
Website: aaa.yhdev.site